1.1 – In this Agreement, the following words and expressions shall have the following meanings: “Agreement” means this service engagement agreement and the Appendices attached thereto;
“Associated Company”: a company which is directed by either party to either party as being associated with the projects this Agreement concerns.
“Appendix” means an appendix to this Agreement;
“Intellectual Property Rights” means patents, utility models, rights to inventions, copyright and neighbouring and related rights, trademarks and service marks, business names and domain names, rights in get-up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know how and trade secrets) and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.
“Website” means “CLIENT” website, designed and built by ANGLE in accordance with the terms and conditions of this Agreement.
“Website Specifications” means the specifications of the Website.
1.2. References in this Agreement to statutes shall include any statute modifying, re-enacting, extending or made pursuant to the same or which is modified, re-enacted, or extended by the same.
1.3. Headings are for ease of reference only and shall not be taken into account in the construction of this Agreement.
1.4. References to clauses and Appendixes are (unless otherwise provided) references to the clauses and Appendixes of this Agreement.
CLIENT hereby appoints ANGLE to act for it in the design and development of a Website, app or platform, in accordance with the Project Specification.
3.1. Once ANGLE has completed the design and development of the Website in accordance with the Website Specifications, ANGLE shall invite CLIENT to verify the compliance of the Website with the Website Specifications (“Acceptance Test“).
3.2. CLIENT shall confirm in writing as soon as reasonably practicable that the Acceptance Test is passed.
3.3. In the event that the Acceptance Test is not passed, the failures that cause the relevant tests to be failed (“Defects“) shall be drawn up and documented by CLIENT and presented to ANGLE for discussion as to how best rectify such Defects. Any Defect(s) which are considered and agreed to be as an act or omission of ANGLE’s obligations under this Agreement (excluding any extra development outside the agreed scope and specification) shall be rectified by ANGLE at no additional cost for CLIENT. Once such Defects are rectified, CLIENT shall confirm in writing acceptance of the Website.
3.4. ANGLE shall remedy any Defects promptly in order to ensure that the Website passes the Acceptance Test on a retest.
3.5. If any failure to pass the Acceptance Test is considered and agreed to be as a result of an act or omission of any obligation or duty under this Agreement by CLIENT, Associated Company, sub-contractors or agents for whom ANGLE has no responsibility (“CLIENT Defects“).
3.6. ANGLE shall provide all assistance ‘reasonably’ requested by CLIENT in remedying any such CLIENT Defects. If such assistance is requested, CLIENT shall pay ANGLE for all such additional services and products at a price agreed in writing by both parties prior to the works being carried out. Once such CLIENT Defects are rectified, CLIENT shall confirm in writing acceptance of the Website.
3.7. If the CLIENT cancels the project contract before completion, they must compensate ANGLE for all work completed up to that point, as outlined in the Website Specification. If 50% or more of the project has been completed, the CLIENT is required to pay the full contracted amount.
3.8. The CLIENT has up to twelve (12) months from the date of payment to begin the work. If the CLIENT does not commence the work within this period, ANGLE reserves the right to decide whether or not to proceed with the project, and the CLIENT will not be entitled to a refund.
4.1. ANGLE shall be engaged by CLIENT from the date hereof and, subject to other clauses regarding termination in this agreement, until acceptance of the Website, unless a separate extension to this Agreement is mutually agreed in writing beforehand.
4.2.1. the other party commits a material breach of any term of this Agreement which breach is irremediable or (if such breach is remediable) fails to remedy that breach within a period of fourteen (14) days after being notified in writing to do so;
4.2.2. The other party, passes a resolution, or a court makes an order that the other party be wound up otherwise than for the purpose of a bona fide reconstruction or amalgamation, or a receiver, manager or administrator on behalf of a creditor is appointed in respect of the business or any part thereof of the other party, or circumstances arise which entitle a court or a creditor to appoint a receiver, manager or administrator or which entitle a court otherwise than for the purpose of a bona fide reconstruction or amalgamation to make a winding-up order, or the other party is unable to pay its debts within the meaning of Section 123 of the Insolvency Act 1986 or any similar event occurs under the law of any other jurisdiction.
4.3. On termination of this Agreement for whatever reason;
(i) ANGLE shall comply with the provisions of clause 14 of this Agreement and
(ii) for the avoidance of doubt, all the Intellectual Property Rights arisen under this Agreement shall remain the property of CLIENT in accordance with clause 12 of this Agreement, even if the Agreement is terminated before the acceptance of the Website.
4.4. Termination or expiry of this Agreement shall not affect any rights, remedies, obligations or liabilities of the parties that have accrued up to the date of termination or expiry, including the right to claim damages in respect of any breach of this Agreement which existed at or before the date of termination or expiry.
5.1. During the continuance of this agreement ANGLE shall:
5.1.1. Well and faithfully serve CLIENT and their Associated Companies to the best of its ability, and carry out its duties in a proper and efficient manner and use its best endeavours to promote and maintain the interests and reputation of CLIENT and of its Associated Companies;
5.1.2. Exercise such powers and perform such duties in relation to the business of CLIENT and/or of its Associated Companies as may from time to time be vested in or assigned to it by CLIENT. Such powers and duties may exceptionally fall outside the normal ambit of ANGLEs position but will not be duties inappropriate to ANGLEs status;
5.2. CLIENT shall ensure that ANGLE shall have available such authority, such access to necessary information, and such assistance from other administrative and managerial employees of CLIENT, consultants and professional advisers as are necessary for the proper performance of its duties and obligations in this agreement.
5.3. The Website will be tested for compatibility in the latest two versions of the web browsers created by Google, Mozilla, Safari, Microsoft Edge. Further support can be added for additional charges.
5.4 ANGLE makes every effort to ensure websites are designed to be viewed by the majority of visitors. Mobile support is subject to usage of the above-mentioned browser(s), we don’t cater, and/or allow for compatibility on mobile default browsers which come as standard with the mobile’s operating system.
5.5 Mobile Operating Systems’ and such associated browsers – specified above, are only supported as per the latest two versions current to the date in which this AGREEMENT has been instated.
5.6. Whilst we wish that the CLIENTs website(s) will be compatible with any further developments of browsers and operating systems, ANGLE cannot accept liability for any defects caused by an update released by third party browsers and/or operating systems.
ANGLE shall report to CLIENT and shall at-all-times keep CLIENT informed of its activities and shall promptly provide such information and explanations as may be requested from time to time by CLIENT or such person as it shall nominate in writing.
ANGLE shall be entitled to seconder the services it provides in this agreement to CLIENT on a full or part time basis to any Associated Company or individual but such secondments shall not release ANGLE from its obligations under this Agreement and CLIENT shall be informed in writing of any such secondments prior to the commencement of them.
8.1. CLIENT will pay ANGLE for the provision of its services at the rate agreed stated in the signed proposal and upon the presentation of a valid invoice.
8.2 CLIENT will pay ANGLE for all works carried out subject to the website and or service being tested and delivered without any mutually identified defects within 14 days of the property being handed over to CLIENT.
8.3 Unless agreed otherwise with the CLIENT, all website development or design services require a non-refundable advanced payment of the project quotation total before any work is started. The payment schedule will outline the advanced payment within the signed proposal.
8.4. The CLIENT agrees to reimburse any reasonable out-of-pocket expenses incurred by ANGLE in the course of providing services, including mileage charged at 45p per mile, subject to prior approval from the CLIENT.
9.1. Each of the parties’ warrants to the other that it has full power and authority to enter into and perform this Agreement.
9.2. ANGLE warrants that for a period of 4 months from acceptance of the Website, the operation of the Website will be uninterrupted and free of errors, viruses and material defects and that the Website will perform in accordance with the Website Specification providing that the Website and its code are not modified by either CLIENT nor a third party. If the Website does not so perform, ANGLE shall, for no additional charge, promptly ensure that the website complies with the Website Specification.
Each of the parties’ warrants that they shall not circumvent, avoid, bypass or obviate each other whether directly or indirectly in any way. Neither shall either party discuss with any other third parties introduced to it by the other at any time during the term of this agreement, or any future period, information about this Agreement or the new Website.
11.1. Nothing in this Agreement shall operate to exclude or limit either party’s liability for; (i) fraud or fraudulent misrepresentation,
(ii) death or personal injury
(iii) and any other liability which cannot be excluded by law.
11.2. Neither party shall be liable to the other for any loss of profit, anticipated profits, revenues, anticipated savings, goodwill or business opportunity, or for any indirect or consequential loss or damage.
12.1. All Intellectual Property Rights in the Website Specification and content of the Website arising in connection with this Agreement shall be the property of CLIENT, and ANGLE hereby assigns absolutely with full title guarantee all such Intellectual Property Rights to CLIENT. All Website design and code work undertaken will remain the property of ANGLE until payment has been received in full.
12.2. ANGLE shall indemnify CLIENT against all damages, losses and expenses arising as a result of any action or claim of infringement of Intellectual Property Rights of a third party.
12.3. ANGLE shall not use or re-create the look and feel of the Website or anything substantially similar to it. 12.4. Any unpaid work remains the property of ANGLE until payment is completed.
13.1. In addition, and without prejudice to common law obligations to keep information secret, neither ANGLE or CLIENT shall (unless ordered to do so by a court of competent jurisdiction) during its engagement or after its termination, however and whenever such termination occurs, use, disclose or communicate and shall use their best endeavours to prevent the improper use, disclosure or communication of:
13.1.1 Any information of a confidential nature (whether regarding the business, accounts, finances, trading, software, know-how or otherwise howsoever) of:
(a) ANGLE, CLIENT or any Associated Company; or
(b) Any lessee, CLIENT, or prospective lessee or CLIENT, supplier or sub-contractor of ANGLE or CLIENT or any Associated Company;
or
13.1.2. any confidential report or research undertaken by or for ANGLE, CLIENT or any Associated Company during the course of ANGLEs engagement; or
13.1.3. Any information designated as confidential by CLIENT or any Associated Company or which to its knowledge has been supplied to CLIENT or any Associated Company subject to an obligation of confidentiality.
13.2. The restrictions contained in this clause 13 shall cease to apply with respect to any information, confidential report or research which comes into the public domain otherwise than through unauthorised disclosure by ANGLE.
13.3. In this clause 13 “information”, and “confidential report or research” refers to information and confidential reports and research which came to the knowledge of ANGLE in the provisions of the services under this Agreement.
ANGLE shall promptly whenever requested by CLIENT or any Associated Company and in any event upon the termination of this agreement (however and whenever such termination occurs) deliver to CLIENT(or as otherwise directed by them) all lists of clients and customers, address lists, address books, computer discs and software, correspondence, documents, books, papers, files, records and reports and other property or material of or relating to the business of CLIENT and any Associated Company or their clients which may have come into its possession, custody or control in the course of or in consequence of its engagement (and whether or not belonging to CLIENT or any Associated Company) and ANGLE shall not be entitled to and shall not retain any copies thereof.
15.1 The hosting of CLIENT’s website will, unless otherwise stated, reside with ANGLE, it is intended this way to enable any unforeseen circumstances which may affect the use of the website to be tended to without the need of third-party costs and support.
15.2 Hosting providers external to ANGLE are used and operated at CLIENT’ own risk, subject to any possible defects in the website will incur a charge if it is deemed out of warranty, and, or the responsibility lies within the third-party hosts or CLIENT’ staff.
15.3. By CLIENT selecting ANGLE to host their website the CLIENT must make the agreed monthly payment on time, within the agreed terms. ANGLE only accepts payment by a monthly Direct Debit. If CLIENT is more than 30 days late in making the payment, ANGLE, at its sole discretion, may remove all material that relates to the CLIENT from its servers. All monthly Direct Debits will be managed by GoCARDLESS. The standard DIRECT DEBIT GUARANTEE applies and can be viewed here. By agreeing and signing up to GoCARDLESS you are agreeing to an ANGLE hosting plan being applied to your GOCARDLESS account. The amount will be in line with your proposal. This amount is subject to change and ANGLE will notify the CLIENT of any changes in writing with 30 days notice. The plan will be reviewed on a monthly basis.
15.4. Removal of such material does not relieve the CLIENT of the obligation to pay any outstanding charges on the CLIENT’s account. If the CLIENT does not use ANGLE’s hosting services, then the management and hosting of the website is the full responsibility of the CLIENT. Website hosting can be cancelled by either ANGLE or the CLIENT at any time by providing 30 days’ notice. If the CLIENT does not wish to renew the monthly hosting, the site files and associated data can be made available to the CLIENT on request and any domain name can be transferred to the CLIENT’s nominated registrar account. A small admin fee to cover the time to do this may be payable.
15.5. Deployment, following training on the website, unless otherwise agreed, CLIENT will have 30 days from the day commencing the training date to have the website populated and ready to be launched on the web. Failure to have populated the website within this time period will result in hosting fees being charged or a hosting plan commencing which will be due to ANGLE from the CLIENT.
15.6. If in the unlikely event Angle was to have to change hosting providers, and you are in contract with Angle Studios to provide your hosting, a warning will be provided at the earliest convenience and you will be provided with the choice to either continue hosting with Angle Studios or search for an alternative provider. Angle Studios Ltd will not be liable for any hosting changes and will continue to act as accommodating as possible if this situation occurs.
15.7. Code warranty, your code is warranted for a period of four months, unless otherwise agreed, or, on any maintenance package where agreements are then made otherwise. Your code warranty protects you against any defects which may arise which is affecting the condition of the website which was signed off and agreed to – this only applies to CLIENTS who host with ANGLE and, or, are on a maintenance retainer and the work protected is the code wriiten by ANGLE. Any defect(s) caused by the CLIENT, any third party supplier, software, browser, device or update is not included.
15.8. Client Waiver of Support, Maintenance & Investigation. If the Client declines to accept a support, maintenance, investigation, or Evolve plan proposal from ANGLE, the Client waives the right to hold ANGLE accountable for issues arising from the absence of such services. The Client accepts full responsibility for the ongoing performance, security, investigation, and updates of their website or application without ANGLE’s intervention.
15.9. Assumption of Responsibility. In the absence of a signed support or maintenance plan, the Client assumes full responsibility for managing their website’s functionality, security, and compatibility. Only a signed support or maintenance agreement entitles the Client to request updates, corrections, or investigations into their website from ANGLE.
15.10. Limitations on Updates and Corrections. Updates and corrections provided under any support or maintenance plan are subject to the capabilities and compatibility of third-party platforms, plugins, and browsers that the website or application may use. ANGLE shall not be held liable for any restrictions or limitations imposed by third-party services, platforms, or browser updates beyond ANGLE’s control.
15.11. The maintenance plans include the services outlined in the selected package on our website, such as updates, backups, security monitoring, and support. Customizations or additional work beyond the plan’s scope may be billed separately at the applicable hourly rate.
15.12. Support is provided during regular business hours (9 AM – 5 PM, Monday to Friday, excluding public holidays). Response times depend on the plan selected, with higher-tier plans receiving priority.
15.13. Updates and Security
15.14. Client Responsibilities
The client is responsible for:
15.15. Exclusions
The following are not included in the maintenance plans unless specifically agreed:
16.1. ANGLEs standard terms and conditions of trade are included in Appendix 1 and they form part of this Agreement. CLIENT hereby agrees to abide by these standard terms and conditions. ANGLE hereby reserves the right to vary these standard terms and conditions at any time and shall only do so in writing and with the express written consent of CLIENT.
16.2. If there is an inconsistency between any of the provisions in the main body of this Agreement and the Appendices, the provisions in the main body of this Agreement shall prevail.
17.1. Any notice or other communication given or made under this Agreement shall be in writing and may be delivered to the relevant party or sent by first class prepaid letter, email or facsimile to the address of that party specified in this Agreement or to that party’s facsimile number or email address thereat or such other address or number as may be notified by that party from time to time for this purpose, and shall be effectual notwithstanding any change of address or number not so notified.
17.2. Unless the contrary shall be proved each such notice or communication shall be deemed to have been given or made and delivered, if by letter, 72 hours after posting and, if by delivery or facsimile, when respectively delivered or transmitted.
17.3. With notice onsite working arrangements can be agreed upon so Angle (as a team or an individual) is able to work onsite at a CLIENT’s place of work to help with relationship and delivery. But, under no circumstances should the CLIENT approach any of the Angle team (or individual) to work directly with, or offer a position within the CLIENT’s business for a minimum of 12 months.
ANGLE warrants that by entering into the performing of its obligations under this Agreement, it will not be in breach of any agreements with or obligations owed by it to any third party.
This Agreement may not be assigned by either party without the prior written consent of the other party, such consent not to be unreasonably withheld.
The parties undertake to comply with the provisions of the Data Protection Act 1998 and any related legislation (together, the “Data Protection Laws”) in so far as the same relates to the provisions and obligations of this Agreement.
21.1. Save with respect to fraudulent misrepresentation, this Agreement constitutes the entire understanding between the parties relating to the subject matter and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.
21.2. Each party unconditionally waives any rights it may have to claim damages against the other on the basis of any statement made by the other (whether made carelessly or not) not set out or referred to in this Agreement (or for breach of any warranty given by the other not so set out or referred to) unless such statement or warranty was made or given fraudulently.
All media releases, public announcements and public disclosures by ANGLE relating to this Agreement or its subject matter, including promotional or marketing material, shall be approved by CLIENT prior to release.
This Agreement may not be released, discharged, supplemented, interpreted, amended, varied or modified in any manner except by an instrument which specifically refers to this Agreement and is in writing and signed by a duly authorised officer or representative of each of the parties.
23.1. A link to ANGLE will appear in either small type or by a small graphic at the bottom of the CLIENT’s website. If a graphic is used, it will be designed to fit in with the overall site design. If the CLIENT’s requests that the design credit is to be removed, notice will be required at the design stage. The CLIENT’s agrees that the website developed for the CLIENT may be presented in ANGLE’s portfolio.
24.1. A waiver of any right under this Agreement is only effective if it is in writing and it applies only to the party to whom the waiver is addressed and to the circumstances for which it is given.
24.2. No omission or delay on the part of any party in exercising any right, power or privilege under this Agreement shall operate as a waiver by it of any right to exercise it in future or of any other of its rights under this Agreement.
If any provision of this Agreement is prohibited by law or judged by a court to be unlawful, void or unenforceable, the provision shall, to the extent required, be severed from this Agreement and rendered ineffective as far as possible without modifying the remaining provisions of this Agreement, and shall not in any way affect any other circumstances of or the validity or enforcement of this Agreement. In the event of a holding of invalidity so fundamental so as to prevent the accomplishment of the purposes of this Agreement, the parties shall immediately commence good faith negotiations to remedy such invalidity.
Nothing in this Agreement is intended to or shall operate to create a partnership between the parties, or authorise either party to act as agent for the other, and neither party shall have the authority to act in the name or on behalf of or otherwise to bind the other in any way without that party’s prior express written consent (including, but not limited to, the making of any representation or warranty, the assumption of any obligation or liability and the exercise of any right or power).
A person who is not a party to this Agreement shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement, provided that no right or remedy of any third party which exists or is available otherwise than by virtue of that Act shall be adversely affected by this Agreement.
This Agreement (including non-contractual disputes or claims) shall be governed by and all respects in accordance with English law and the parties agree to submit to the exclusive jurisdiction of the English courts as regards any claim or matter (including non-contractual disputes or claims) arising in respect of this Agreement.
ANGLE reserves the right to alter the contents of the Terms and Conditions at any time, without prior notice. You may request information or raise a dispute regarding the Terms of Service by emailing admin@anglestudios.co.uk
30.1 Any project undertaken by ANGLE for the CLIENT following the signing of this Agreement will be governed by the terms and conditions outlined herein, unless otherwise agreed upon in writing by both parties.
30.2 In the event of any ambiguity, uncertainty, or dispute regarding the interpretation of these terms, the parties agree to first seek resolution through good-faith negotiations.
30.3 Should legal action become necessary to resolve a dispute, both parties agree that such action will be governed by the laws as outlined in Clause 28, and will be resolved in the courts of that jurisdiction.
The CLIENT shall be responsible for the accuracy, completeness, and propriety of all information concerning its products and services that is furnished to ANGLE verbally or in writing in connection with any project or task.
32.1 Any changes to the fee rate or reduction of the monthly budget require a minimum of thirty (30) days’ notice. 32.2 Any increase to the monthly budget can be implemented immediately upon mutual agreement. 32.3. Any quotations submitted and not accepted within 30 days’ could incur fee changes.
If you have not formally signed to acknowledge that you have read and agreed to these Terms of Business, your acceptance of them will be implied by the fact that you have been made aware of them in writing. By continuing to engage with the services provided by ANGLE, you agree to be bound by these terms.
34.1 Before ANGLE undertakes any development or work on an existing website, store, app, or platform from a new client, a mandatory code audit will be conducted.
34.2 The code audit is billable and is solely for the purpose of assessing the existing codebase to ensure it meets ANGLE’s quality standards.
34.3 No development work or modifications are included as part of the audit. The audit is intended to allow ANGLE’s development team to determine whether the project is suitable for further work.
34.4 Following the audit, ANGLE reserves the right to decline projects that do not meet its standards or to recommend necessary changes before proceeding with any further engagement.
35.1 If a project is briefed incorrectly by the Client, resulting in additional work or changes to the original scope, fees and charges will be adjusted accordingly. A new quote will be provided, and the updated fees must be approved by the Client before further work proceeds.
35.2 Any investigation or assessment work required due to the incorrect briefing will be billable.
35.3 In the event the project is cancelled due to an incorrect brief, the costs of any investigation work may be deducted from any amount already paid by the Client.
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